The inspection team observed the work of almost all of the full-time staff, including direct observation of 20 youth work sessions. Meetings and discussions also took place with the deputy head of youth service, the AYO, all of the full-time staff, 12 part-time youth workers, a representatives sample of staff from voluntary registered units and three members of teaching staff from the schools visited. The inspection team examined a wide range of documentation provided by the organisation, including area development plans, youth worker annual action plans, evidence files and samples of moderation records. In addition, members of the team attended two SELB board-wide youth work conferences.