In October 2020, ETI hosted an Associate Assessor (AA) development event for the AAs who are deployed in further education, work-based learning and the European Social Fund. At the event, staff from the Centre for Excellence in Digital Learning in the South West College delivered a presentation on the ‘Key Features of Delivering Effective Online Learning in Further Education’. ETI are very grateful to the college staff for further developing the presentation into a very helpful case study which outlines to good effect their experiences and the many learning points from delivering online learning during the Covid-19 pandemic.